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ABOUT BERRY HEATHROW.

You can get in touch with us at Berry Heathrow by giving us a call.

Meet the team

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Spencer Jacobs

Head of Business

Leon Franklin

General Sales Manager

Simon Medcalf

Used Car Sales Manager

Darren Grantham

Service Manager

Darryl Mitchell

Group Marketing Manager

Sally Hurst

Head Customer Experience Host

Savannah Palomares

Customer Experience Host & Customer Bookings

Molly Mansell

Customer Experience Host & Customer Bookings

India McGuire

Service Reception Manager

Matthew Howkins

Business Manager

Mirel Caba

Sales Executive

Paul Stokes

Sales Executive

Danut Elenoiu

Sales Executive

Vito Natuzzi

Sales Executive

Warren Cathcart

Sales Executive

Carlton King

Bodyshop Advisor

Gavin Adey

Service Advisor

Yuiry Ivaskiv

Service Advisor

Stuart Rolfe

Local Business Development Manager

Joanna Hart

Local Business Development Manager

Jack Hayes

Local Business Development Manager

Kerri Wright

Key Account & Corporate Office Manager

Danielle Davis

Senior Corporate Account Manager

Geraldine Kanat

Corporate Sales Administrator

Charlotte Ashcroft

Corporate Account Manager

Mercedes Preston-Smith

Corporate Account Manager

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

They solved the problems for me.

Service

Totally professional whole team especially service dept.India looked after me very professional, listening to my problems and getting them solved in very quick time.10/10 for her too

Service

professional advice and quick service

Service

Fast, efficient and friendly service.

Service

Would have been better, but even though I asked for the Add blue to be Toped up, it was not just because it had not reached a red warning yet

Service

The staff and service are excellent.

Service

Because I had to wait for my car, as going home was not an option that day, I was able to wait and relax while it was done.

Service

Very satisfied

Service

Always 10/10

Service

Fast response

Service

Quick and efficient

Service

No hassle, no fuss just professional service. It's a shame my car wasn't valeted but hey, that's a small thing and in no way detracts from the service.

Service

The work carried out was superb and faultless and quick efficiently and tidy.

Service

I picked up a used car in early August, it had a few minor issues. I brought it in, you fixed it and there was no charge. What more do I need?

Service

Work quickly done as required

Service

Excellent and timely service even during COVID times

Service

Amazing service, couldn't have asked for more. Nothing was a problem. Everything was taken care of for me.

Service

I did not have to even enter the showroom and did not have to wait. The drop off and pick up went very smoothly. I was also impressed with the electronic report I received of the work done.

Service

Excellent clear communication. Incredibly knowledgeable sales executive- Mirel Caba

Sales

Faultless service

Sales

Tony Lewis was fantastic from start to finish. Perfect service and will no doubt be back again in future.

Sales

Love BMW's

Sales

Tony Lewis is a credit to the dealership and he helped me in every single way from start to finish. His product knowledge is second to none and he always went out of his way to help me.

Sales

I love the car. It suits my daughters needs. Excellent workmanship and customer service. Great car and excellent communication.

Sales

Everything was taken care of