happy with the follow up calls and service done on the car

Everything completed on time and was kept informed

Work done to high expectations

I only have to wait for two hours and the job is done while a look at the new fleet of cars .

Have been to this branch several times and I know the service will be great. On the one occasion the work took longer, staff explained why and have compensatory items. Very happy with this approach

I was confident that the work carried out was as per specification.

Great service went out there way to accommodate my problems

All good

Was very efficient and smooth. Just handed over the keys and straightaway they just took it on. There is a nice area to sit while you wait. Was finished earlier than anticipated.

Reliable and always on point - especially parts department team

I was completely satisfied with the service I received

Always helpful and with best intentions

Excellent

Because I was completely satisfiied

Very streamlined process

Dealt in timely manner

Gavin was very helpful and had gone above and beyond beyond to resolve my issue.

STAFF WERE GREAT

Kept me updated on my vehicle and progress being made. Despite challenges that arose during the day, the team overcame these and were able to hand over my vehicle at the time they stated.

Customer service is outstanding

When you find a fantastic service you recommend it and continue with the service.

no fuss, problem sorted and car returned quickly

Very good service.

Was seen as soon as I reached & was there for my service under 90mins

Good service

Friendly staff, quick service

Albeit I am not a regular customer at this centre, I was looked after so well while I waited for my car to be repaired.

Quick resolution, very knowledgeable and approachable staff

Excellent customer service

Very helpful

I've been talked throughout the process and the cost which was kept at minimum and my gearbox issues were sorted! Many thanks to Sharon Baxter and Ryan Humphries

There is a relaxed efficiency about the place that I like. It's also well equipped, serves multiple car-related needs and is staffed by helpful and friendly people

Very courteous and great customer service.

Job done as it was said ,on time

Very satisfied

Tony Lewis was responsive and helpful.

Super friendly, thorough & polite service :) Danut was great and very helpful

Overall the team were fully engaged and made it very pleasant to do business.

Warren was very professional and helpful throughout

While we dealt with Mirel at Heathrow primarily we picked up the car at Chiswick due to being closer to work. We've purchased two cars from Mirel now and have always found him to be super helpful and knowledgeable.

Process was easy and straight forward and no pressure from the sales team.

Kept updated