Very good service.

Was seen as soon as I reached & was there for my service under 90mins

Friendly staff, quick service

Good service

Albeit I am not a regular customer at this centre, I was looked after so well while I waited for my car to be repaired.

Quick resolution, very knowledgeable and approachable staff

Very helpful

Excellent customer service

I've been talked throughout the process and the cost which was kept at minimum and my gearbox issues were sorted! Many thanks to Sharon Baxter and Ryan Humphries

There is a relaxed efficiency about the place that I like. It's also well equipped, serves multiple car-related needs and is staffed by helpful and friendly people

Very courteous and great customer service.

Job done as it was said ,on time

Very satisfied

The lady who served me, whose name I've now forgotten, was so sweet and kind and made the whole process easy

statisfied

Great job

Clear explanation

BMW found out what the problem was.

Professional service

Very Satisfied

Quick service and staff very polite

Booked service over the phone. Met with Gavin? And explained that the roller parcel shelf wasn't working which was fixed at same time as service.

Very prompt service. In couples of hours got my car back.

Friendly staff and exceptional customer service. Very informative and supportive when it comes to decision making

The service team kept me notified of the progress whilst my car was with BMW.

BMW communicated with me throughout the entire process and ensured I knew what was going on at all times. They were efficient and ensured it was a smooth process. The staff at the dealership were all extremely friendly.

The car was repaired quickly and efficiently

Fast efficient and excellent customer service. Competed job early

Quick and nice waiting area. Professional staff.

in addition to fixing the issue, Danut also arranged for a scrape on the back bumper to be made good at no extra charge.

Hi I was very pleased with the service

The work needed did not take long and I was invited to wait in a spaced and safe area. I was delighted with the standard of the work and the attention to detail in the observations and feedback.

Honesty policy

X5 was in service for 2 weeks due to warranty issue. Series 5 given as courtesy car which saved the day.

All required was done, quickly and well

I own 3 BMW cars , all 3 were due for an MOT Test . I was able to quickly book all 3 vehicles in for the MOT Test at Berrys BMW Heathrow . Very courteous and efficient staff very good

Kept informed at each stage of work

My car is running smoothly

Friendly service, clear and upfront price estimate

excellent service

Best services and Errol was very professional.

Clear on price and able to repair worn item whilst in for service keeping me up to date.

Everything I was expecting was done. Price was also cheaper than I was quoted online

Process was easy and straight forward and no pressure from the sales team.

Kept updated

Again, largely down to efficient, friendly and professional customer service from Mirel.

Very satisfied with service representative helped me through the process

The handover process was made special by Tony, the car was in the handover bays and a full demonstration was given. The only issue I had was the M135i just isn't loud enough.

Excellent service from Tony Lewis.

I met Mirel at the BMW showroom to collect my Motability car. I was impressed with his professional appearance, the manner in which he introduced himself to me, and how he patiently explained the details of handing over the car to me.

Given updates each step of the way Very friendly as well as professional