Fast efficient and excellent customer service. Competed job early

Quick and nice waiting area. Professional staff.

in addition to fixing the issue, Danut also arranged for a scrape on the back bumper to be made good at no extra charge.

Hi I was very pleased with the service

The work needed did not take long and I was invited to wait in a spaced and safe area. I was delighted with the standard of the work and the attention to detail in the observations and feedback.

Honesty policy

X5 was in service for 2 weeks due to warranty issue. Series 5 given as courtesy car which saved the day.

All required was done, quickly and well

I own 3 BMW cars , all 3 were due for an MOT Test . I was able to quickly book all 3 vehicles in for the MOT Test at Berrys BMW Heathrow . Very courteous and efficient staff very good

Kept informed at each stage of work

My car is running smoothly

Friendly service, clear and upfront price estimate

Best services and Errol was very professional.

excellent service

Clear on price and able to repair worn item whilst in for service keeping me up to date.

Everything I was expecting was done. Price was also cheaper than I was quoted online

Everything was spot on

They did what I asked and in good time

My car is running like brand new and its a 2007 bmw x5

Helpful, efficient and pleasant people. Great communication.

Good service

From the initial enquiry to taking delivery of my new car it was a great experience. The sales assistant Danut was particularly diligent and listened to what I wanted and delivered it. I'm one very happy customer.

Good service

Very friendly staff

Excellent service

Very satisfied

just very good

India was brilliant and helped me out straight away.

Excellent but car was in for longer than expected so didn't have transportation for 2 days, that said I was very happy with the work done

Love using Heathrow as staff are so nice

Quick and efficient

Staff were friendly and greeted me when I arrived, confirmed work to carry out and then did it while I waited. Only not 5 stars as the car was not cleaned/valeted but understand why not ad they did notify me of that upon booking.

Efficient

Very prompt and efficient response with courtesy and care

The handover process was made special by Tony, the car was in the handover bays and a full demonstration was given. The only issue I had was the M135i just isn't loud enough.

Excellent service from Tony Lewis.

I met Mirel at the BMW showroom to collect my Motability car. I was impressed with his professional appearance, the manner in which he introduced himself to me, and how he patiently explained the details of handing over the car to me.

Given updates each step of the way Very friendly as well as professional

Easy to deal with. Flexible and accommodating. Tony Lewis - very slick handover and arranged everything I wanted.

The whole experience was very satisfying from the call backs and the interactions we had with Dan was excellent, sending videos for the colour choices of the exterior and interior and all the mod cons available.

Salesman was polite, friendly, engaging and knowledgeable

Danut did a great Job considering the pandemic curcumstances.

I received an excellent service from this BMW centre, as I have dealt with another BMW centre and didn't receive a service anywhere near what I received by Berry's BMW. Keep up the good work.

I was looked after by the sales team ensuring all my queries and request are accommodated.

Sorted all the paperwork with the Dvla, kept me in the loop with the delivery during the lockdown.

I have purchased 2 BMW's from Berry Heathrow. My contact there is Mr Mirel Caba who assisted me in both, most recently a 330i. Mirel consistently delivers excellent customer service & was the reason I returned to purchase the 330i. I recommend him.

Mirel Caba always goes above and beyond; exemplary customer service