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ABOUT BERRY HEATHROW.

You can get in touch with us at Berry Heathrow by giving us a call.

Meet the team

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Spencer Jacobs

Head of Business

Leon Franklin

General Sales Manager

Simon Medcalf

Used Car Sales Manager

Darren Grantham

Service Manager

Darryl Mitchell

Group Marketing Manager

Sally Hurst

Head Customer Experience Host

Savannah Palomares

Customer Experience Host & Customer Bookings

Molly Mansell

Customer Experience Host & Customer Bookings

India McGuire

Service Reception Manager

Matthew Howkins

Business Manager

Mirel Caba

Sales Executive

Paul Stokes

Sales Executive

Danut Elenoiu

Sales Executive

Vito Natuzzi

Sales Executive

Warren Cathcart

Sales Executive

Carlton King

Bodyshop Advisor

Gavin Adey

Service Advisor

Yuiry Ivaskiv

Service Advisor

Stuart Rolfe

Local Business Development Manager

Joanna Hart

Local Business Development Manager

Jack Hayes

Local Business Development Manager

Kerri Wright

Key Account & Corporate Office Manager

Danielle Davis

Senior Corporate Account Manager

Geraldine Kanat

Corporate Sales Administrator

Charlotte Ashcroft

Corporate Account Manager

Mercedes Preston-Smith

Corporate Account Manager

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

The experience was good as expected.

Service

Well organised and on time

Service

I have been a customer of the dealership for nearly 30 years. The service experience has been brilliant throughout. It just seems to get better each time.

Service

Again Darren the person dealing with me was really really good, great customer service from him, great communication & excellent above and beyound approach to help get my vehicle up and running as soon as possible. down side, car was not washed sadly

Service

Great team working hard during difficult times

Service

Staff are courteous and very friendly.

Service

Smart and efficient service

Service

After spending £750 for service, the car was not even washed

Service

They solved the problems for me.

Service

Totally professional whole team especially service dept.India looked after me very professional, listening to my problems and getting them solved in very quick time.10/10 for her too

Service

professional advice and quick service

Service

Fast, efficient and friendly service.

Service

Would have been better, but even though I asked for the Add blue to be Toped up, it was not just because it had not reached a red warning yet

Service

The staff and service are excellent.

Service

Because I had to wait for my car, as going home was not an option that day, I was able to wait and relax while it was done.

Service

Always 10/10

Service

Very satisfied

Service

Quick and efficient

Service

Fast response

Service

Great communication throughout and a good deal.

Sales

Was kept informed all the way

Sales

Stunning car love it and such great service

Sales

The experience was seamless!

Sales

Great communication. Salesman was excellent in helping with any query

Sales

Some nice personal touches. Fully briefed on the car and how it operated.

Sales

Tony Lewis made the experience as smooth as silk, taking time to explain the essentials with patience (my 2yr old was getting difficult). He ensured everything went perfectly.

Sales

Just what I was looking for as it suits my needs

Sales

Tony Lewis at Berry Heathrow was absolutely fantastic - a first class experience from start to finish - I could not have asked for a better experience.

Sales

Considering Covid it was superb.

Sales

Excellent clear communication. Incredibly knowledgeable sales executive- Mirel Caba

Sales

Faultless service

Sales

Tony Lewis was fantastic from start to finish. Perfect service and will no doubt be back again in future.

Sales

Love BMW's

Sales

Tony Lewis is a credit to the dealership and he helped me in every single way from start to finish. His product knowledge is second to none and he always went out of his way to help me.