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ABOUT BERRY HEATHROW.

You can get in touch with us at Berry Heathrow by giving us a call.

Meet the team

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Peter Johnson

Group Franchise Director

Spencer Jacobs

Head of Business

Leon Franklin

General Sales Manager

Darren Grantham

Service Manager

Darryl Mitchell

Group Marketing Manager

Sally Hurst

Head Customer Experience Host

Savannah Palomares

Customer Experience Host & Customer Bookings

Molly Mansell

Customer Experience Host & Customer Bookings

India McGuire

Service Reception Manager

Matthew Howkins

Business Manager

Mirel Caba

Sales Executive

Paul Stokes

Sales Executive

Danut Elenoiu

Sales Executive

Vito Natuzzi

Sales Executive

Warren Cathcart

Sales Executive

Carlton King

Bodyshop Advisor

Gavin Adey

Service Advisor

Stuart Rolfe

Local Business Development Manager

Joanna Hart

Local Business Development Manager

Jack Hayes

Local Business Development Manager

Kerri Wright

Key Account & Corporate Office Manager

Danielle Davis

Senior Corporate Account Manager

Geraldine Kanat

Corporate Sales Administrator

Charlotte Ashcroft

Corporate Account Manager

Mercedes Preston-Smith

Corporate Account Manager

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Staff were great communication is the key to having a good business. The only thing I didn't like due to COVID-19 was I couldn't get my car valeted or washed and the other thing is Parking is not good Very congested you can hardly open your door.

Service

Phone call to tell me my car is ready which was completed sooner than I expected. I get to the garage and someone comes straight out to greet me. Makes me feel valued and that I matter as an individual.

Service

Very efficient

Service

Top top service and very honest people to deal with

Service

Amazing team. Gavin is always really helpful

Service

Sorted out all he queries and questions raised during service/MOT and visual inspection.

Service

Everything was handled with ease.Personnel all very helpful.

Service

Trust - as a customer it takes time to have trust in an organisation. In turn, the organisation you are dealing with as a customer must also perform with honesty, integrity and transparency with customers. Berry Heathrow (Service) does this perfectly

Service

The staff were all professional and friendly and made the experience a pleasure.

Service

Efficient checking in system, it was the 1st service so very quick

Service

Not one thing to complain about, service as it should be!

Service

I have a long standing relationship with Berry Heathrow and the service remains second to none. Darren Grantham and his team always ensure that I remain a Happy Customer.

Service

Excellent customer service

Service

I received a call from the company that my car was ready for collection

Service

Easy to deal with, professional in dealing with me

Service

India has always got a smile and know she is always helpful... Thanks

Service

Everything happened quick, booking, service, collection. Top team

Service

Excellent service.

Service

Everybody was super polite and friendly.

Service

quick service and polite people a pleasure to do business with

Service

The best dealer in London

Service

There service was second to none

Service

He goes the extra mile to ensure the car is sorted.

Service

Tony Lewis was excellent, I was informed with the progress from start to finish

Sales

Mr Mirel Caba is a very smart and humble human. He handled the transaction effortlessly and deserves a recommendation. He deserves to be promoted to higher position!

Sales

As above, it was smooth.

Sales

Really is the ultimate driving machine

Sales

Tony Lewis the salesman was fantastic, knows the product through and through.

Sales

I have no reason to be anything other than completely satisfied.

Sales

The car was delivered on time paperwork was all completed Mirrel could not do enough