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ABOUT BERRY HEATHROW.

You can get in touch with us at Berry Heathrow by giving us a call.

Meet the team

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David Rowe

Head of Business

Khalid Ansari

General Sales Manager

Pritesh Patel

Business Manager

Tim Cowper

Business Manager

Mirel Caba

Sales Executive

Paul Stokes

Sales Executive

Hamzah Dar

Sales Executive

Andy Ringer

Sales Executive

Chris McGinley

Sales Executive

George Hirst

Sales Executive

Lewis Cowell

Sales Executive

Joshua Cosentino

Used Sales Manager

Polena Ornovsky

Sales Executive

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

after arriving to collect my car had to wait approx 15 minutes to get the car even though it was ready, that's a bit too long in my opinion which reduces the star waiting. Over £100 for brake fluid change is somewhat steep as well.

Service

The last three services were great. There were no issues. However, when I had my MOT done they disconnected my BMW dash cam. It was fitted by a BMW dealer and has a simple off button. All wires were disconnected and the cam was ripped from the screen

Service

Job was done quickly and efficiently, just replacement car was abit too small for my needs :)

Service

Prompt, efficient and friendly service

Service

The technically I believe the garage must have done all the checks amd necessary work, but car interior was more dirty than at the time of handover. Black stains were left on matts.

Service

Sales person saved me a lot of money by suggesting me service pack.

Service

I was given accurate information, which helped to justify a somewhat expensive repair

Service

Good service. Like the fact I was sent a video to show me an issue with my tyres. However, I ended up replacing my tyres elsewhere due to expensive prices bmw. (like for like tyres)

Service

It was great service.

Service

Could not fault

Service

My vehicle was in for some work under warranty BMWwere refusing to do the work under warranty as someone had left a cover off.I would like to point out that BMW are the only ones to have worked on my vehicle and therefore must have been BMW

Service

Work was completed on time and to my satisfaction

Service

Gutted i came away with damage to my car

Service

communication and arrangements were all done professionally and efficiently. Great work by the service team.

Service

Customer service.

Service

The service manager was great but the receptionist was not helpful.

Service

I ordered pick up and delivery service. But nobody came on the day. I had to brought the car myself.

Service

Not 5 star as they have wiped off all my settings on the computer. I feel rather vulnerable now that my security setting of all but drivers door being locked, have been removed. Anyone can reach in and steal my laptop or jump into the back seats.

Service

The staff were very helpfulk

Service

Faultless

Service

I was completely satisfied with my service experience because the issue I was experiencing with my vehicle had been sorted out, I was contacted by BMW and advised about other potential parts which neeed changing which I thought was professional

Service

Customer service was poor. I did booking for my car service a month ago however no body bothers to send me reminder and on my enquiry about timing one day before my booking date I was told I had no booking.

Service

Salesman are good over there, but after sales service is very poor please see my email to support.bmw uk as I explained my situation in there and I am awaiting for bmw uk to respOnd

Service

Most parts on a BMW are linked to the registration. The same doesn't apply to the wheel locking nuts. The guy had to go to the car and try each one before he found one that fitted. Best that I don't talk about the price. £27! What a rip off!

Service

Received the vehicle with massive marks on the front right alloy wheel. Complain raised with the customer service but so far they are not acknowledging the issue.

Service

Completely hassle free. Was able to work around my working day.

Service

As above, I was inconvenienced with no effort to accomodate me. I am a busy hospital consultant, it is very difficult to take time off work without compromising patients.

Service

It was an easy and stress free experience.

Service

Attentive and professional: nothing has been to much trouble. Exceptional customer service from Mirel Caba at Berry HeathrowMy wife appreciated the gift of flowers, I greatly valued their generosity in providing f.o.c. a boot mat and roof rack.